If your SM2, SM2+, SM2Bat, or SM2Bat+ will not turn on, there are a few a few simple checks you can perform before contacting support.

• Replace all 4 D batteries with brand-new alkaline cells.
• Make sure the power switch to the right of the SD card slots is switched up, to "Internal."
• Roll each of the batteries on its axis in the battery tray.

If, after performing these tests, you are still unable to turn on your recorder, please contact Wildlife Acoustics support.

• Are Song Meters Compatible with Hydrophones?
• What is the lowest frequency the Song Meter Mini Bat's ultrasonic microphone can record?
• What is the lowest frequency the Song Meter SM4BAT FS can record?
• Why can't I use an adapter to connect a USB-C Echo Meter Touch to my Lightning iOS device?
• What type of plug does my Echo Meter Touch module have?
• What iOS devices are compatible with my Echo Meter Touch module?
• Can I use Echo Meter Touch modules with USB connectors with iOS devices?
• What adapter do I need for my Echo Meter Touch module and Android or iOS device?
• What type of data port does my phone or tablet have?
• How do I update the firmware on my Echo Meter Touch module with USB to add iOS compatibility?
• Are there acoustic differences between the first- and second-generation Mini Bat recorders?
• Are there acoustic differences between the first- and second-generation Minis?
• View more questions