How To Renew Your Kaleidoscope Subscription

You have the option of letting your managed subscriptions renew automatically once they expire after one year. If you would like your subscriptions to auto-renew, you must add a payment method in your Wildlife Acoustics account.

  1. Log into your Wildlife Acoustics web account.
  2. Navigate to MY ACCOUNT. You should see a panel titled, "Payment Information."
  3. If you do not have a payment method already entered, click "Add a New Payment Method" and follow the instructions to enter a credit card or US bank account.

Once your account has a payment method associated with it, you can select which Kaleidoscope Pro subscriptions should automatically renew.

  1. Click on SUBSCRIPTIONS
  2. In the list of subscribers, which includes your own account and any guests whose subscriptions you manage, use the check boxes on the right to select which subscriptions should automatically renew.
  3. Click UPDATE to save any changes.
  4. In the “Select Payment Method (for Auto-Renew Subscriptions) drop down menu, select a credit card for payment. Click APPLY.

Auto-renew automatically purchases a new subscription credit just prior to expiration of your current subscription license if you are running Kaleidoscope Pro version 5.1.9h or later. If you are running an earlier version, you do still need, however, to follow the steps to activate the new subscription. Please see “Activate a Subscription License" for further details.

If you do not want your subscriptions to auto-renew, you can purchase new Subscription Credits from the Wildlife Acoustics web store and redeem them like you would a new subscription. See "Redeem Kaleidoscope Pro Subscription Credits."

If you have special university pricing for your Kaleidoscope Pro subscription, please contact sales before renewing the subscription. Otherwise, your subscription may renew at the standard price.

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