Unable to Pair App with Recorder

About this task

If you are unable to pair the Song Meter Configurator app with the Song Meter Mini Bat 2, first check the following:

Procedure

  1. Confirm that the Song Meter Mini Bat 2 is powered on and that pressing the FUNCTION button causes one or more of the FUNCTION LEDs to light up.

    See Recorder Not Turning On for more information.

    If the installed batteries are mostly drained, it is possible for the recorder to have enough power to show LED activity, but not enough power to communicate over Bluetooth.

    Make sure all installed batteries are in good condition.

  2. Confirm that the Song Meter Mini Bat 2 appears in the app's Recorders screen and that the app is receiving status updates from the recorder several times per minute.

    See App Not Receiving Status Updates if this is not the case.

If the Song Meter Mini Bat 2 is powered on with fresh batteries and sending regular status updates to the Song Meter Configurator app, but the pairing process consistently fails, proceed with the following steps:
  1. If using single-use batteries, make sure they are brand new. If using rechargeable batteries, make sure they have been recently charged to full capacity.
  2. On the Recorders screen, tap the Status icon for the recorder to open the Status screen.
  3. Under the BATTERY LEVEL label, set the %/V toggle switch to V.
  4. Check that the voltage level is sufficiently high. Below are approximate voltage readings for new or fully charged batteries of several common types.
    • AA Alkaline: 6.4 V

    • AA NiMH: 5.8 V

    • AA Lithium Iron Disulfide: 6.7 V

    • 18650 lithium-ion: 4.2 V

    If new or fully charged batteries consistently read significantly lower than these values, contact Wildlife Acoustics Support for help diagnosing possible issues with your batteries or the Song Meter Mini Bat 2. See Contact Wildlife Acoustics Support.

  5. Check the value of the FIRMWARE VERSION listed at the bottom of the Status screen. Make sure the listed version matches the latest version on wildlifeacoustics.com (see Download Firmware Updates). If it does not, see Load a Configuration to a Paired Recorder from an SD Card.

If you are still unable to pair with your Song Meter Mini Bat 2 after following these steps, your recorder may require repair. Contact Wildlife Acoustics Support for further troubleshooting assistance and to arrange a repair, if necessary (see Contact Wildlife Acoustics Support).