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Troubleshooting
Privacy or Security Warning When Using SMART Control Panel
When you connect to the SMART Control Panel via a web browser, you may see a warning that the connection is not private.

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Document History
This documentation receives frequent updates, which are described here.
Introduction
Song Meter® with Analysis and Remote Transfer, or SMART™, is a multi-channel, ultrasonic audio recording and analysis platform from Wildlife Acoustics®.
Getting Started
The first time you use a SMART System, we recommend setting it up in an accessible location, such as an office. This will make it easier to configure the SMART and perform any necessary troubleshooting.
Microphone Settings and Schedules
Each microphone connected to a SMART Controller can have its own Setting Profile and Schedule Profile. These profiles determine when the microphone is active; the settings it uses to detect, record, and analyze bat echolocations; and set the scheduling of microphone sensitivity testing and moisture clearing.
SMART Controller Configuration
Before you deploy the SMART System, you should configure basic system and network settings. These include login credentials, date, location, and network configuration settings.
Data Management
The SMART System stores recordings and logs on its internal drive initially, and it can periodically transfer new data to a USB or networked storage drive.
Installing SMART
Installing the SMART System on a wind turbine, meteorological tower, or similar structure requires careful planning. Proper connectivity, grounding, and microphone placement will help ensure a successful deployment.
Bat Activity Alarms and Control System Integration
The SMART System can integrate with a windfarm SCADA network or similar control system to perform acoustically triggered curtailment (ATC). You can define custom alarms that detect bat activity based on custom-defined parameters. When these alarms trigger, you can send control signals to other devices on a control system to trigger turbine shutdowns.
Troubleshooting
- Privacy or Security Warning When Using SMART Control Panel
  When you connect to the SMART Control Panel via a web browser, you may see a warning that the connection is not private.
- Unable to Use SSH via SMART IoT Gateway
  You see an error message when you try to SSH to a SMART System that is connected to the SMART IoT Gateway.
- SMART System Does Not Appear in SMART Portal
  If your SMART System is not displayed in the SMART Portal or has not updated its status recently, the SMART may not be able to reach the SMART Portal, or you may not be an authorized user.
- Not Receiving SMART Emails
  If you are not receiving daily reports or alerts from your SMART System via email, there may be a connection issue with the SMART IoT Gateway, or email settings may not be correctly configured.
Specifications
SMART Enclosure
The SMART Enclosure is a preconfigured, weatherproof enclosure that can be purchased with the SMART System.
SMART API and Command Reference
The SMART System software includes utilities, command-line scripts, and APIs that can be used for additional customized programming of the SMART System.
Glossary
Warranty
Except as specifically provided herein, Wildlife Acoustics makes no warranty of any kind, express or implied, with respect to this product.
Declaration of Conformity
Prohibition Against Eavesdropping
Patents
Copyright Notices
Contact Information

Privacy or Security Warning When Using SMART Control Panel

When you connect to the SMART Control Panel via a web browser, you may see a warning that the connection is not private.

The phrasing of this warning will depend on the web browser you are using.

Example: Security Warning in Safari

This Connection Is Not Private: This website may be impersonating an IP address to steal your personal or financial information. You should close this page.

Cause: SSL Certificate Required

The SMART uses the secure HTTPS protocol to prevent traffic between the user and the SMART Control Panel from being monitored by third parties. HTTPS requires that the server (the SMART System in this case) provides an SSL certificate that the client (the user's computer) can use to establish a secure connection.

When you use a web browser to connect to a publicly available website, the website's servers provide an SSL certificate that has been generated by a widely known organization called a certificate authority. Your browser is built with the means to trust most major certificate authorities by default.

The default SSL certificate installed on the SMART system has not been verified by a certificate authority. In order for your web browser to automatically trust the connection to your SMART System, the SMART must have an SSL certificate that has been generated and verified by your own organization.

Remedy: Install a Signed SSL Certificate

Procedure

Ask your IT department to install an SSL certificate signed by your organization on your SMART System.

Remedy: Temporarily Suppress the Warning in Your Web Browser

Procedure

You can temporarily bypass this warning to access the SMART Control Panel. You should only consider this a temporary workaround suitable only for setting up the SMART System for the first time. The secure and permanent solution to this warning is to install a custom SSL certificate on the SMART System.

In Google Chrome or Microsoft Edge, select Advanced > Continue to IP Address (unsafe).
In Apple Safari, select Show Details > visit this website > Visit Website
In Mozilla Firefox, select Advanced... > Accept the Risk and Continue.