Our physical offices will be closed Thursday-Friday, November 26-27 for the Thanksgiving holiday
Firmware is software that is embedded inside of hardware. In this case, the hardware is a bioacoustics recorder.
Firmware updates often improve the function of the hardware in some way, such as making it compatible with other devices, debugging it, or adding new features.
Updating firmware helps users avoid running into bugs that we have already identified and fixed or adds functionality.
In some cases, customers need consistency to adhere to a certain protocol. For example, they may need to keep the exact settings they had the season before in order to compare the results.
The best way to stay updated is to subscribe to our email list. We send emails to our customers with firmware updates along with descriptions of what the update entails. Be sure to read the release notes to see if an upgrade is appropriate for your situation.
In most cases, staying as up to date as possible will ensure that your gear is working in top shape!